Home › CRA Tax Arrears › Guides

The short answer
A frozen bank account means the CRA served a Requirement to Pay on your bank, and your balance was sent to them. It is not a seizure of future income and it is not permanent. It is released when the debt is paid or an arrangement is agreed, which is why the urgent question for a homeowner is how fast funds can be arranged.
You went to pay for something and the card was declined. Then you checked the balance and it was gone, or close to it. Nobody called, nobody wrote, and the bank told you to contact the CRA.
That is a Requirement to Pay. It is one of the more effective tools the CRA has, and the reason it lands so hard is that it needs no court order and gives no warning on the day.
Here is the part worth knowing before anything else: this is a cash-flow emergency, not a debt emergency. The debt was there yesterday. What changed today is your access to money, and that is a problem with a much shorter fuse.
- Requirement to Pay
- A notice served on a third party who holds money belonging to you or owes money to you, most often your bank. It legally obliges them to pay those funds to the CRA instead of to you. No court order is required and the notice goes to them, not to you.
What was actually taken
A Requirement to Pay captures the funds in the account. It is not a claim on your future income in the way a wage garnishment is, and it does not transfer your account to the CRA.
The distinction matters because it tells you where you still have room. Deposits that land while the requirement remains in force can be caught, which is why redirecting incoming money is the first practical step. But money that never enters that account is not reachable by this particular notice.
| What a Requirement to Pay does | What it does not do |
|---|---|
| Takes the balance held in the account | Take assets you hold elsewhere automatically |
| Can catch further deposits while in force | Transfer ownership of the account |
| Can be served on a client or an employer | Require a court order or a hearing |
| Can affect a joint account | Cancel your existing mortgage or credit agreements |
Why the mortgage payment is the urgent part
Almost everything written about frozen accounts treats the tax debt as the emergency. For a homeowner it usually is not, at least not this week.
The emergency is the payment coming out of that account in the next few days. A mortgage payment that fails is a separate problem with a separate party, and it does not resolve itself when the tax matter does. One missed payment is usually recoverable with a phone call. A pattern of them changes how a lender sees the file, and it can affect what is available to you at renewal.
So the order of operations is not intuitive. Deal with the payment before you deal with the debt.
The same logic applies to anything else that draws automatically from that account. Property tax instalments, home insurance, utilities. Insurance is the one worth checking carefully, because a lapse in coverage on a mortgaged property is a breach of your mortgage terms, and the lender-placed policy that replaces it costs considerably more than the one you had.
If you are self-employed, there is a second exposure
A Requirement to Pay can be served on anyone who owes you money, not only a bank. That includes clients.
For a contractor or a consultant this is a materially different situation from a frozen personal account, because it becomes visible to the people who pay you. A client receiving a notice about your tax affairs is a commercial problem as well as a financial one, and it tends to be the thing that finally forces the issue.
If your income comes from a small number of clients, treat that as a reason to act sooner rather than later. The file does not stay in one place.
How this usually happens
Almost nobody arrives here through a single decision. The pattern is consistent enough to be worth naming.
| Stage | What it looks like | What is happening underneath |
|---|---|---|
| A hard year | One return filed late, or filed and unpaid | The balance is small and feels manageable |
| The following year | Instalments missed while catching up on the last balance | Interest compounds daily on both |
| Letters arrive | Set aside to deal with properly, later | The file moves to active collections |
| A call is missed | Voicemail from someone at the CRA | An officer now has the file and a mandate |
| The account is emptied | No warning on the day | A Requirement to Pay was served on the bank |
Reading that back, the striking thing is how ordinary each step is. Nobody in that sequence did anything reckless. They were busy, and the thing that needed a difficult afternoon kept losing to the things that needed an hour.
That is worth saying plainly because shame is the reason these files sit. People do not avoid the CRA because they are careless. They avoid it because opening the envelope means confronting a number, and the number has been growing.
What the usual advice says
Search this and you will find good, careful content from licensed insolvency trustees. It is generally accurate, and it converges on one answer.
The advice you will usually read
Filing a consumer proposal or bankruptcy triggers a stay of proceedings, which stops the Requirement to Pay.
Commonly stated by licensed insolvency trustees.
What changes when you own your home
This is correct. A stay does halt collection action, it works quickly, and for someone with little to protect and other unsecured debts alongside the tax debt, it is frequently the best route available. The reason it is presented as the answer rather than an answer is that the people writing it cannot arrange the alternative. A trustee does not place mortgages. When the only tool is insolvency, insolvency is what gets recommended, and there is nothing dishonest in that. For a homeowner with equity, the weighing is different in two ways. Equity is generally not sheltered in an insolvency, so the asset you are trying to protect is exposed under that route too. And a completed proposal affects your credit for roughly three years afterwards, which is precisely the period in which you would want to be moving back toward ordinary bank financing. None of that makes a proposal wrong. It makes it a comparison rather than a default. Price both, then decide.
The other way it gets lifted
If a lien has also been registered against your property, that is a separate matter with its own timeline, and what a CRA lien actually does to a homeowner explains how the two interact.
If the balance behind it is HST you collected rather than income tax, the escalation runs on a faster track, and why trust fund debt is treated differently explains what changes.
A Requirement to Pay is withdrawn when the underlying debt is dealt with. That can mean paid in full, or it can mean the CRA agreeing to an arrangement it considers credible and lifting the requirement as part of it.
What makes an arrangement credible is having the money, or a firm route to it. This is where a homeowner is in a genuinely different position from the reader most of this content is written for. Equity in a property is an asset that can be converted on a defined timeline, and that changes what you are able to put on the table.
Whether it makes sense depends on arithmetic that is specific to you: how much equity there actually is, the size of the balance, and what the financing would cost against what continuing collection action is already costing. Sometimes the numbers work comfortably. Sometimes they do not, and the honest answer is that the insolvency route is better.
What a lender is looking at
If you do price the financing route, it is worth knowing what actually decides the answer, because it is not what most people expect.
The lien or the requirement is not the deciding factor. Neither, in this part of the market, is your credit score. What decides it is whether there is enough equity to clear the debt and still leave the loan at a level the lender is comfortable with, and whether there is a credible way back to ordinary financing afterwards.
A lender who does not ask about the second part is not doing you a favour. Alternative financing is meant to be a bridge with a defined end, not a permanent arrangement, and the exit plan is the difference between the two. If nobody raises it, raise it yourself.
Be equally clear-eyed about cost. Financing outside the banks is more expensive, there are lender and broker fees disclosed before you commit, and the term is usually shorter than a bank term. That short term is the detail people skip: it means the plan to get back to conventional financing has a date attached, and you want to know that date before you start rather than three months from the end.
Being honest about when this does not work
There are situations where the equity route is the wrong answer, and they are not rare.
If the balance is large relative to the value of the home, the numbers simply will not reach. If there are substantial unsecured debts alongside the tax debt, solving only the CRA piece leaves the rest untouched and the pressure returns. If income has genuinely stopped rather than dipped, adding a payment to the situation makes it worse rather than better.
In each of those cases a proposal or bankruptcy is likely the better route, and a broker who tells you otherwise is selling you something. The point of comparing the two is that you find out which situation you are actually in.
What to do this week
- Confirm with your bank that a Requirement to Pay was served, and get the date.
- Call your lender about any payment due from that account, before it is due.
- Redirect payroll or client deposits to an account that is not affected.
- Get your current balance from the CRA directly, including interest to date.
- Speak to a licensed insolvency trustee and to a mortgage broker in the same week, and compare actual numbers rather than impressions.
Point five is the one people skip, usually because they have already decided which kind of problem this is. It costs nothing to hear both, and the two professions are answering different halves of the same question. A trustee can tell you what a proposal would actually look like for your balance and your other debts. A broker can tell you what your equity can realistically do and what it would cost. Neither answer is complete on its own.
One practical note on making contact with the CRA. Going in with a number you can defend changes the conversation considerably. An officer hearing a specific proposal with a source of funds behind it is in a different position from one hearing that you will try your best. You do not need the money in hand to have that conversation, but you do need to know what is achievable, which is why the calls in point five come first.
The homeowners who come through this well are rarely the ones with the smallest balance. They are the ones who found out where they stood while they still had more than one option.
Key takeaways
- A Requirement to Pay takes the balance in the account, not your future income.
- The urgent risk is a missed mortgage payment, not the tax debt itself.
- It is released when the debt is paid or the CRA agrees to an arrangement.
- Insolvency is one way to stop it. For a homeowner with equity it is not the only way.
- Move your payroll deposit before the next pay lands, and tell your lender early.
Questions people ask
How long will the CRA keep my bank account frozen?
A Requirement to Pay is not a rolling freeze in the way people imagine. The bank sends the CRA what is in the account, and further deposits can be caught while the requirement remains in force. It stops when the debt is paid, when the CRA agrees to an arrangement and withdraws it, or when a stay of proceedings applies. In practice the timeline is driven by how quickly you make contact and put something credible on the table.
Can the CRA freeze my account without telling me first?
The CRA sends you a copy of the requirement at the same time it sends one to your bank. What catches people out is timing: the bank acts on it immediately, while your copy arrives with the post, so the first you know of it is often a declined transaction. Before that point the CRA will normally have given a verbal warning by phone and a written legal warning letter, though for business payroll or GST/HST debt it can act straight after notifying you of the debt. If you have unopened CRA mail, open it.
Does this affect my mortgage payment?
This is the part that matters most and is discussed least. If your mortgage payment is drawn from the frozen account, it can fail. A failed payment is a servicing issue with your lender that is separate from the tax debt, and repeated failures are far harder to unwind than a single one. Contact your lender before the payment date rather than after.
Can the CRA freeze a joint account?
A joint account can be affected even where the co-holder does not owe anything, because the CRA can pursue funds the debtor has an interest in. Sorting out a co-holder's share afterwards is possible but slow. If you share an account with a spouse or an adult child, this is worth understanding before it happens rather than after.
Will filing a consumer proposal stop it?
Yes. Filing triggers a stay of proceedings, which halts collection action including a Requirement to Pay, and that is why it is the most common advice you will read. It is a real solution and for many people it is the right one. It is also not the only way to get the requirement withdrawn, and for a homeowner with equity it carries costs that deserve to be weighed rather than assumed.
Can I just open an account at another bank?
You can, and people do, but treat it as buying days rather than solving anything. A requirement can be issued to another institution, and moving money around while a collections file is active does not improve how the file is handled. Use the time it buys to arrange a real answer.
Send the rough balance and your city
A specific number you can afford, in writing, in 2 business days. No judgment, no cost, and no application until you say yes. A first name is enough to start, and none of it touches your credit.
← CRA arrears and your mortgage options · More on requirement to pay served on the bank →
Last reviewed August 23, 2026.

