When it's time to refinance, most homeowners do the obvious thing: they call the bank that holds their mortgage. It feels safe. It also quietly costs many of them thousands of dollars.
Your bank can only sell you its own shelf
A bank advisor is limited to that bank's products, that bank's rates and that bank's appetite for your file. If your situation fits their box this month, great. If it doesn't, self-employment income, a credit blip, a high debt load you're trying to consolidate, the answer is simply no, and the conversation ends there.
A broker starts where the bank stops. With access to 70+ banks, monoline lenders, credit unions and alternative lenders, one application gets your file in front of the entire market, and lenders compete for it.
Posted rates are for people who don't ask
Banks publish posted rates and negotiate down for clients who push. Brokers deal in wholesale, discounted pricing every day and know exactly which lender is hungry for volume this week. On a $500,000 refinance, even a 0.2% rate difference is roughly $1,000 a year.
Penalties: the trap nobody mentions
Refinancing mid-term usually means a prepayment penalty, and big-bank fixed-rate penalties are calculated with the interest rate differential (IRD) method, which can be brutal. A broker will calculate your actual penalty, weigh it against the savings, and sometimes time the refinance to your renewal date to avoid it entirely. Your bank has little incentive to do that math for you.
What it costs you to use a broker
On standard residential refinances, nothing, the lender pays the broker on closing. You get market-wide shopping, penalty math and negotiation leverage at no cost.
The bottom line
Your bank is one option. A broker is all of them, including your bank. When five figures of interest are on the table, get more than one opinion, especially when the second opinion is free.
Questions about your situation?
Free, confidential and no-obligation, compare your options across 70+ banks and lenders with a licensed Ontario broker.
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