1. Information we collect
We collect information in three ways:
- Information you provide voluntarily, your name, contact details, and financial information you share when submitting an inquiry, questionnaire or mortgage application.
- Information collected automatically, IP address, browser type, device information and pages visited, gathered through cookies and similar technologies when you use this website.
- Information from advertising platforms, where you arrive via our advertising (for example, Meta ads), the platform may share campaign-related data with us.
2. How we use your information
Your information is used to respond to inquiries, assess and process mortgage applications, send updates you have requested, improve this website, measure the effectiveness of our advertising, and meet our legal and regulatory obligations as a licensed mortgage brokerage.
3. Advertising & analytics tools
This site may use tools such as the Meta Pixel to measure ad performance, build advertising audiences and track conversion events such as form submissions. You can limit ad personalization through your platform account settings and your browser controls.
4. Sharing & disclosure
We do not sell your personal information. It may be shared with lenders and mortgage insurers for the purpose of arranging your financing, with service providers who support our operations, with advertising platforms in aggregate or hashed form, and with regulators or authorities where the law requires it.
5. Cookies
Cookies help the site remember preferences, understand how visitors use our pages, and measure advertising. Most browsers let you block or delete cookies; doing so may affect some site features.
6. Data retention
We keep personal information only as long as needed for the purposes above, or as required by mortgage industry regulatory guidelines and applicable law.
7. Your rights
Under PIPEDA you may request access to the personal information we hold about you, ask that it be corrected, or ask that it be deleted where the law allows. Contact us using the details below and we will respond promptly.
8. Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is perfectly secure, but we work to protect your data in line with industry standards.
9. Children
This website and our services are not directed at children, and we do not knowingly collect information from anyone under 18.
10. Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page.
11. Contact
Questions about privacy can be directed to Rick Sekhon, Real Mortgage Associates Inc., 5675 Whittle Rd, Mississauga, ON L4Z 3P8, 416-473-9598, rick@rma-broker.ca.